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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lawrence Templeton

September 25, 2026

5  out of  5
rating by Lawrence Templeton
"Always courteous and professional. They take immediate action on any request that I call in for. It's really convenient as I don't always have the time available to find solutions on the State Farm website."
We responded:
"Thank you for the 5-star review, Lawrence! We’re proud to serve the Beaumont community and truly appreciate your support. "
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David Smith

September 18, 2026

5  out of  5
rating by David Smith
"Been with Joe a long time! Frances, Tyler, Michelle are all fantastic!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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fay

September 17, 2026

5  out of  5
rating by fay
"I have been with Sate Farm at Joe Palermo’s office for more than 20 years and have received nothing but the best services one can get. They have always treated me and my family like family, and I have received discounts and holiday cards and get well cards from them as well. I thank you all for always being thoughtful of me and my family!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Beaumont insurance team. "
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Ashley Daigle

September 15, 2026

5  out of  5
rating by Ashley Daigle
"Giving credit where it’s due. Extra thank you to Michelle and Jake for helping me save"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Micheal Murphy

September 14, 2026

5  out of  5
rating by Micheal Murphy
"Michelle was such a sweet person, she made sure to explain everything to me and made it a pleasant experience, so thank you for the great job."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Thomas Williford

September 14, 2026

5  out of  5
rating by Thomas Williford
"This location and Joe and the staff go above and beyond to make sure customer's are taken care of. Thank you for doing an outstanding job."
We responded:
"Thomas, thank you for the fantastic review! We’re always here to support you with your insurance needs in Beaumont. "
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Patricia

September 14, 2026

5  out of  5
rating by Patricia
"Joe and his staff are amazing, Michelle was so patient and listened to all my questions and you just don't find that kind of service anymore, if your in need of an insurance company this is the place to go. Keep up the great job."
We responded:
"Wow, thank you for the 5-star review, Patricia! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Jaron Guzman

September 14, 2026

5  out of  5
rating by Jaron Guzman
"Great customer service and the most experienced sales team in the business!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Lisa Broussard

September 14, 2026

5  out of  5
rating by Lisa Broussard
"Prompt, friendly staff. If you are in need of insurance give Michelle a call. She will get you the best rates and take care of all your insurance needs"
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DeAnn Soderholm

September 14, 2026

5  out of  5
rating by DeAnn Soderholm
"I called to get a quote, even though I did not get my insurance there, I felt the need to leave a review, I spoke with Michelle , she was extreamly professional and helpful."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Joe Palermo’s team. "
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Jack Adams

June 29, 2026

5  out of  5
rating by Jack Adams
"Very good experience , getting my new truck
Insured. Great people to work with!"
We responded:
"Thank you for your kind review of State Farm Agent Joe Palermo’s Team. We appreciate it!"
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japera levine

June 17, 2026

5  out of  5
rating by japera levine
"I have been OVER joyed to deal with his office - they have blessed me."
We responded:
"Thank you so much for the 5-stars, japera! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Yhana Comeaux

June 16, 2026

5  out of  5
rating by Yhana Comeaux
"Give Joe Palermo team a try. My household is saving over $800.00 a month. Every renewal saves us more. Thanks so much."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Joe Palermo’s Team. "
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Nakia Thibeaux

May 26, 2026

3  out of  5
rating by Nakia Thibeaux
"Premium too high for less than full coverage. Been with statefarm since 1992 and I use to admire their great service and premium costs. For the last two years I have complained about my Insurance rates nunerous times and it just increases. I no longer feel like a valued customer. I have compared other family member rates and costs do not compare to what I currently pay."
We responded:
"Thank you for your review and for taking the time to share your thoughts. We are happy to hear that you had an overall pleasant experience with State Farm Agent Joe Palermo’s Team, though we want to ensure we meet your expectations fully. If you have any specific feedback or areas where we can improve, we would love to hear from you. "
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Mark Evans

January 2, 2026

5  out of  5
rating by Mark Evans
"Simply the best.. This branch deserves 10 stars A+++++"
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robin boyette boyette

July 14, 2025

5  out of  5
rating by robin boyette boyette
"I recently transferred my business to Joe Palermo after the unfortunate passing of my longtime St Farm agent Cole Gober. In doing so, I've found the same level of quality service I had grown to trust from Cole & his Team.
Nobody "wants" to deal with Insurance problems, but when they arise I can honestly say Michelle makes it feel more like calling a family member. I'm sure I could find a cheaper carrier, but some things are worth the peace of mind ! For that, I highly recommend the team at Joe Palermo's office."
We responded:
"Robin, Thank you for your feedback. we look forward to working with you for many years to come. "
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Kayla Guzman

June 12, 2025

5  out of  5
rating by Kayla Guzman
"Call Joe Palermo’s office for your insurance quotes. Best customer service and lots of insurance experience."
We responded:
"Thank you, Kayla for taking the time give us feedback on how our office is performing. please reach out if you have any questions or concerns. "
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Kirk Mathews

June 11, 2025

5  out of  5
rating by Kirk Mathews
"I highly recommend State Farm Agent, Joe Palermo. He and his staff have always been very informative and helpful. I usually talk with Michelle. She is very diligent and takes care of my insurance questions/needs."
We responded:
"Thank you Kirk, We appreciate your business and look forward to working with you for many years to come."
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J Tomas

June 6, 2025

5  out of  5
rating by J Tomas
"Five star customer service and great rates. Will recommend to everyone."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Ken Tomas

June 5, 2025

5  out of  5
rating by Ken Tomas
"I have been a client of State Farm for over 30 years. I have had numerous agents in the past, but by far Joe and his staff is without a doubt the best !!!
Misty Reeder, is my go to person. She is extremely knowledgeable about all aspects of insurance issues.
If you are looking for an agent who treats you like family. Please contact Joe Palermo and his staff. You will be glad that you did.

Ken Tomas"
We responded:
"Ken, Thank you for taking time to leave us a review. We are very pleased to know that you are satisfied with our office's performance. If you ever have any questions or need assistance, we’re here to help!"
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Crystal Lynch

June 5, 2025

5  out of  5
rating by Crystal Lynch
"I’ve been with Joe Palermo - State Farm for about three years now, and I couldn’t be happier with the service. The team is always friendly and professional, and Misty Reeder in particular has been outstanding. She’s fast, responsive, and truly goes above and beyond to help with anything I need.

I’ve had to file a couple of claims, and each time the turnaround was incredibly fast with no hassle. It’s clear they really care about their customers and make the process as smooth as possible.

I highly recommend Joe Palermo’s State Farm office to anyone looking for reliable, efficient, and friendly home and auto insurance service."
We responded:
"Crystal, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Brannon Spencer

May 24, 2025

5  out of  5
rating by Brannon Spencer
"I just wanted to share my experience dealing with State farm insurance Misty and Miss Michelle and Ms Francis are a team they will will go above and beyond to get things done and I am so pleased and so happy with how they treated me with the utmost respect and professionality that they give and I'm going to give you all the best rating 10 out of 10"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Charla Miller

May 21, 2025

5  out of  5
rating by Charla Miller
"I have been with State Farm for many years. Michelle Guzman goes above & beyond to provide excellent service to all her customers. She is extremely knowledgeable & helpful. We highly recommend her for any Insurance needs you have!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Brian S.

May 19, 2025

5  out of  5
rating by Brian S.
"I am new to the Palermo agency but I recently had some questions arise and called them & spoke with Michelle, she is very knowledgeable & answered all my questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Cindy Rodgers

May 9, 2025

5  out of  5
rating by Cindy Rodgers
"Tyler has been helping me get all of my insurance changes for home and auto for a few months now, and I could not be happier with the policies and details of everything! My issues started after Hurricane Beryl, and I finally feel like I will be taken care of and have an agent that actually cares about how they take care of their customers! That seems like a hard thing to find these days, so it gives me a big sense of relief! Thanks so much for all of your time and efforts to get me taken care of!!"
We responded:
"Cindy, we love to hear that you are pleased with our service. Thank you for your review and feedback on our business!"